FAQ
What is included in a CoPlate® ref. CP-16?
Every CoPlate® is shipped with a polystyrene front wheel riser block. Except for Wahoo Kickr because not necessary.
What is included in a mounting kit ref: B-xx?
Every mounting kit comes with your selected trainer’s mounting hardware (plugs or clamps and bolts), a pressure gauge with deflating button, a mini pump, a adhesive bubble level and a manual.
I received my CoPlate®, but it moves from side to side so much that it’s hard to keep my bike upright. What should I do?
Please read the manual! Pump it up! CoPlate® ships with the air suspensions at a low pressure to avoid damaging during transport. These can be inflated to a max pressure of 1 psi (0.2 bar). If you weigh 175 pounds (~100kg) the recommended pressure is 2 psi (0.2 bar).
My CoPlate® bends slightly during use. Is this normal?
Yes. Depending on your trainer’s base and your own bike/body weight the top plate may bend slightly. This is perfectly normal and will not damage the CoPlate® which is made of extremely strong 8 mm high pressure laminate with reinforcements.
There are “No Step” stickers on the plate, what does this mean?
This means that you should not use the plate to step your bike because of the danger of slipping and hurting yourself! The plate will will certainly not break.
Is it allowed to inflate the suspension higher than 0,2 bar ((3 psi)?
With a personal weight of 100 kg the recommended pressure is 0.2 bar (3 psi). With a higher pressure the rocking effect will be almost eliminated. Static burst pressure of the suspension is about 0,8 bar.
You don’t sell the mounting hardware for my trainer. What can I do to get my own CoPlate®?
We are trying to create mounting kits for additional trainers, but that’s not always easy when we don’t have the trainer in our hands. If you are willing to take some measurements for us we can probably create a mounting kit for you, and hopefully be able to use that mounting kit for future customers with your trainer model. Please contact us to get started on a mounting kit for your trainer.
The deflating function of the pressure gauge does not seem to work, what is wrong?
Because of the low working pressure, the deflating is going very slow. You can increase this by pressing the plate down.
Do I need a frontwheel riser for the Wahoo Kickr?
Not always necessary. When using a road bicycle on a CoPlate® with a Wahoo Kickr it is recommended to use the knob in the middle leg for setting the Wahoo Kickr in the lowest position/smallest wheel diameter
Is it possible to mount the Wahoo Kickr SNAP on the CoPlate®?
Not possible! The legs of the SNAP are too long and too wide for the CoPlate®
Every CoPlate® is shipped with a polystyrene front wheel riser block. Except for Wahoo Kickr because not necessary.
What is included in a mounting kit ref: B-xx?
Every mounting kit comes with your selected trainer’s mounting hardware (plugs or clamps and bolts), a pressure gauge with deflating button, a mini pump, a adhesive bubble level and a manual.
I received my CoPlate®, but it moves from side to side so much that it’s hard to keep my bike upright. What should I do?
Please read the manual! Pump it up! CoPlate® ships with the air suspensions at a low pressure to avoid damaging during transport. These can be inflated to a max pressure of 1 psi (0.2 bar). If you weigh 175 pounds (~100kg) the recommended pressure is 2 psi (0.2 bar).
My CoPlate® bends slightly during use. Is this normal?
Yes. Depending on your trainer’s base and your own bike/body weight the top plate may bend slightly. This is perfectly normal and will not damage the CoPlate® which is made of extremely strong 8 mm high pressure laminate with reinforcements.
There are “No Step” stickers on the plate, what does this mean?
This means that you should not use the plate to step your bike because of the danger of slipping and hurting yourself! The plate will will certainly not break.
Is it allowed to inflate the suspension higher than 0,2 bar ((3 psi)?
With a personal weight of 100 kg the recommended pressure is 0.2 bar (3 psi). With a higher pressure the rocking effect will be almost eliminated. Static burst pressure of the suspension is about 0,8 bar.
You don’t sell the mounting hardware for my trainer. What can I do to get my own CoPlate®?
We are trying to create mounting kits for additional trainers, but that’s not always easy when we don’t have the trainer in our hands. If you are willing to take some measurements for us we can probably create a mounting kit for you, and hopefully be able to use that mounting kit for future customers with your trainer model. Please contact us to get started on a mounting kit for your trainer.
The deflating function of the pressure gauge does not seem to work, what is wrong?
Because of the low working pressure, the deflating is going very slow. You can increase this by pressing the plate down.
Do I need a frontwheel riser for the Wahoo Kickr?
Not always necessary. When using a road bicycle on a CoPlate® with a Wahoo Kickr it is recommended to use the knob in the middle leg for setting the Wahoo Kickr in the lowest position/smallest wheel diameter
Is it possible to mount the Wahoo Kickr SNAP on the CoPlate®?
Not possible! The legs of the SNAP are too long and too wide for the CoPlate®